Club House Manager

Overview

We are recruiting!

Our client in Lusaka, Zambia is looking for a Clubhouse Manager to join their team for a job vacancy within the Hospitality industry.

Please note that this role will require the successful applicant to relocate to Lusaka, Zambia.

• Position Summary:

  The Club House Manager is responsible for overseeing the day-to-day operations of the clubhouse, including managing memberships, food and beverage service, and guest activities. This role requires exceptional customer service skills and the ability to maintain a welcoming atmosphere for members and guests.

  Key Responsibilities:

  • Manage clubhouse staff and ensure high service standards in food and beverage, membership services, and recreational activities.
  • Develop and implement membership programs, activities, and events to enhance the member experience.
  • Oversee the clubhouse facilities, ensuring cleanliness, maintenance, and compliance with safety regulations.
  • Coordinate with the kitchen and bar to maintain quality control and service efficiency.
  • Handle member inquiries, complaints, and suggestions professionally and promptly.
  • Manage club budgets, inventory, and operational costs to achieve financial goals.

  Qualifications:

  • Diploma or Degree in Hospitality Management or related field.
  • Minimum of 3 years of experience in hospitality or club management in a 5 star establishment.
  • Strong leadership and customer service skills.
  • Excellent communication and organizational abilities.
  • Ability to work flexible hours, including weekends and holidays.